Q1: What is the difference between you and other suppliers?
A: We have a R&D team with more than 30 years experience.
B: We understand the needs of customers and market trends, with agents in major mainstream markets.
C: We utilize professional production and testing equipment with strict QC standards for 100% confidence.
D: We have extensive experience cooperating with global Fortune 500 companies.
Q2: What certifications are available for the products?
A: Our products have passed ISO9001 quality system, ISO14001 environment system, and OHSAS18001 management system certifications. Products are fully CE and FCC certified.
Q3: How long is the lead time for orders?
A: For normal products, the lead time is approximately 1 month. For customized products, it is approximately 2 months.
Q4: What are the supported payment terms?
A: We support T/T payment, Western Union, and Ali payment methods.
Q5: How long is the warranty period?
A: We provide a two-year warranty starting from the time the products are sent from our port.
Q6: Is technical support available for installation?
A: Yes, our systems are designed for surface mounting and include detailed technical specifications to ensure a smooth installation process.
SMTR SmartLiving
