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Frequently Asked Questions
Are you a factory or trading company?
We are a professional manufacturer specializing in low and high voltage power distribution cabinets, control cabinets, complete automation systems, EV chargers, and energy storage equipment with over 30 years of production experience.
What is the charging interface compatibility?
Our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting most mainstream electric vehicles worldwide.
Can the system operate in extreme weather conditions?
Yes, the devices are tested for environments ranging from -20°C to 55°C and are certified with high-durability ratings for heat, cold, dust, and humidity.
How do you handle grid instability or power outages?
The system is equipped with energy storage and diesel backup capabilities. It automatically switches power sources during outages to ensure continuous operation.
Can the storage system help reduce energy costs?
Absolutely. It supports peak-shaving and valley-filling strategies, allowing you to store energy during low-rate periods and use it during peak electricity rates to optimize returns.
Is remote monitoring and diagnosis supported?
Yes, the system includes cloud-based platform support, enabling real-time monitoring, remote diagnostics, and instant alerts.